1. Introduction
Welcome to Zilgrow.
These Terms of Use govern your access to and use of Zilgrow’s websites, online learning platform, courses, workshops, webinars, live sessions, community features, and related services.
By accessing our websites, registering for a program, purchasing a product, or using our services, you agree to these Terms and any additional terms disclosed for a specific program.
If you do not agree with these Terms, please do not use the relevant services.
These Terms should be read together with our Privacy Policy and Refund Policy. Nothing in these Terms is intended to exclude rights that cannot legally be excluded under applicable law.
2. About Zilgrow
Zilgrow is operated by Zilgrow Solutions LLP, based in Hyderabad, Telangana, India.
These Terms apply to:
“Zilgrow,” “we,” “us,” and “our” refer to Zilgrow Solutions LLP. “You” and “your” refer to visitors, registered users, learners, and customers.
3. Eligibility and Account Registration
Our programs and services are intended for individuals aged 18 years and above.
By using our services, you confirm that you meet this age requirement and have the legal capacity to enter into an agreement under applicable law.
You agree to provide accurate and complete information when registering, making a purchase, or submitting a form. You are responsible for maintaining the confidentiality of your login credentials and notifying us of suspected unauthorised account access.
You must not impersonate another person, provide deliberately false information, or access another user's account without authorisation.
4. Our Programs and Services
Zilgrow provides online digital marketing education and related learning services, which may include:
- Growth Clarity System webinars and diagnostic sessions.
- Growth Engine Workshop intensive 3-day idea-to-market programs.
- Zilgrow Mastery targeted discipline courses across Brand, Growth Channels, and Systems.
- Zilgrow Growth Lab guided live implementation programs.
- Zilgrow Community access and mastermind forums for eligible students.
- Other courses, workshops, learning resources, and educational services introduced from time to time.
The relevant program page or checkout will describe the applicable curriculum, price, duration, delivery format, access period, support, and included resources.
Not every program includes live classes, personal guidance, community access, project reviews, downloadable resources, or lifetime access. These features apply only where expressly stated for the relevant offering.
Zilgrow primarily delivers its services online. In-person training is not included unless a particular offering expressly states otherwise.
5. Educational Purpose and Results Disclaimer
Educational Disclaimer: Our programs are designed to develop knowledge, practical skills, and strategic understanding of digital marketing and business growth.
Participation does not guarantee employment, placements, clients, freelance projects, promotions, income, revenue, profits, advertising performance, search rankings, or any specific business outcome.
Your results depend on your experience, effort, implementation, market conditions, business decisions, platform changes, and other factors outside our control.
Examples, testimonials, demonstrations, and case studies describe particular circumstances and should not be treated as guarantees of similar results.
Our educational content is not a substitute for professional legal, tax, accounting, financial, or other specialist advice.
6. Pricing and Payments
Prices and program details will be displayed on the relevant page or checkout before purchase.
Payments may be processed through Razorpay or another payment provider made available by Zilgrow. Transactions may be subject to the provider's terms and procedures.
Applicable taxes, including GST where relevant, will be handled in accordance with the applicable law and the information disclosed at checkout.
Access to a paid program may be provided after successful payment confirmation and completion of any required registration steps.
Payment Support
If your payment is successful but you do not receive access, please contact us immediately at contact@zilgrow.com with your purchase receipt and details.
Where instalment plans are offered, the payment schedule and applicable conditions will be disclosed before you commit to the plan.
7. Cancellations and Refunds
Cancellations, refund eligibility, and refund procedures are governed by Zilgrow’s Refund Policy and any applicable terms disclosed for the relevant program.
Please review the Refund Policy before completing your purchase.
Nothing in these Terms or the Refund Policy removes mandatory consumer rights or remedies available under applicable law.
8. Course Access and Digital Content
After successful registration and payment, Zilgrow grants you a limited, personal, non-exclusive, non-transferable right to access the purchased program for the access period specified for that offering.
Unless expressly stated otherwise:
- Access is for your personal learning.
- Purchasing a course does not transfer ownership of its content.
- Access periods may differ between programs.
- Live sessions may require separate registration.
- Access to recordings, downloadable resources, updates, and community features depends on the program description.
We may make reasonable updates to learning materials, schedules, or platform features. Where a change materially affects a paid service, we will address it in accordance with the relevant purchase terms and applicable law.
9. Live Sessions and Community Conduct
You agree to participate respectfully in webinars, workshops, live sessions, and community spaces.
You must not harass other participants, disrupt sessions, share confidential information without authorisation, distribute spam, or use the community for unlawful or abusive purposes.
Unless expressly authorised, you must not record, redistribute, publicly stream, or commercially exploit live sessions or other participants’ contributions.
We may remove inappropriate content or restrict participation where reasonably necessary to protect learners and maintain a constructive learning environment. Any restriction affecting paid access remains subject to applicable law and the relevant purchase terms.
10. Intellectual Property
Unless otherwise stated, Zilgrow or its licensors retain all intellectual property rights to course videos, recordings, presentations, workbooks, templates, frameworks, website content, graphics, branding, and other learning materials.
You may use the materials for your own learning within the access rights granted to you.
Without prior written permission or a legal right to do so, you must not:
- Copy, sell, republish, or commercially distribute paid course materials.
- Upload recordings or restricted resources to public websites or unauthorised groups.
- Share login credentials or transfer access to another person.
- Resell, sublicense, or present Zilgrow’s materials as your own.
- Use our branding in a way that implies an unauthorised partnership or endorsement.
Nothing in this section prevents you from applying the knowledge and skills you acquire to your own work or creating original materials.
11. Your Submissions
You may submit assignments, questions, feedback, project work, or other content while participating in our programs.
You retain rights you already hold in your original content, subject to third-party rights and applicable law.
You permit Zilgrow to use your submissions as reasonably necessary to deliver, administer, review, and support the relevant learning service.
We will not treat your submission as automatic permission to publish your work as a testimonial, case study, or advertisement. We will seek appropriate permission where needed for such use.
You are responsible for ensuring that your submissions do not unlawfully infringe another person's rights.
12. Acceptable Use
You must not:
- Use our services for unlawful, fraudulent, or deceptive purposes.
- Bypass account security or access restrictions.
- Interfere with our websites or learning platform.
- Introduce malware or other harmful code.
- Extract restricted content through unauthorised automated means.
- Attempt to access non-public systems without authorisation.
- Misuse payment systems, forms, or communication channels.
- Infringe the rights of Zilgrow, other learners, or third parties.
We may investigate suspected misuse and take reasonable steps to protect our services and users.
13. Third-Party Services
Our services may rely on third-party providers, including learning platforms, video-conferencing services, payment providers, analytics services, and advertising platforms.
Third-party services may be subject to their own terms and privacy policies. We do not control every aspect of independent third-party services. When you interact with third-party platforms, their own terms and policies apply. We encourage you to review their terms and practices.
14. Changes to These Terms
We may update these Terms of Use to reflect changes in our services, platform features, provider arrangements, or legal obligations.
The “Last Updated” date at the top indicates when these Terms were most recently revised. Material changes will be communicated in accordance with applicable legal requirements.
15. Governing Law & Jurisdiction
These Terms of Use are governed by and construed in accordance with the laws of India.
Subject to applicable consumer protection laws that provide non-excludable rights or local dispute options, any disputes arising out of or in connection with these Terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.
16. Contact Us
For questions or concerns relating to these Terms of Use, please contact us:
Zilgrow Solutions LLP
28-578, Sai Baba Nagar, Shapur Nagar, Jeedimetla, Hyderabad 500055, India
Email: contact@zilgrow.com
Please include relevant details so we can understand your question and assist you promptly.